At DesiLayer.com, we are committed to delivering your orders swiftly and securely. Below is an overview of our shipping and delivery process, so you know exactly what to expect when you shop with us.
Shipping Policy
- Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. - Shipping Charges:
- Standard Shipping: ₹49 for orders below ₹999.
- Free Shipping: For orders of ₹999 and above.
- Delivery Time:
We aim to deliver your order within 3-7 business days from the date of shipment, depending on your location. Remote areas may require additional time.
Delivery Policy
- Open Box Delivery:
We follow an Open Box Delivery system to ensure your satisfaction. You are required to check your order at the time of delivery to confirm it matches your expectations.⚠️ Note: Refunds or returns will not be entertained after delivery confirmation. Please ensure the product is checked thoroughly during delivery. - Delivery Locations:
We deliver across India. If your location is not serviceable, our team will inform you promptly during the checkout process. - Undeliverable Packages:
In cases where the package cannot be delivered due to incorrect address, failed delivery attempts, or refusal to accept, the order will be canceled. Shipping charges (if any) will not be refunded.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number. Use this to monitor your shipment and know when to expect delivery.
Delivery Issues
If you face any delivery-related issues, please reach out to us at support@desilayer.com. We’ll ensure that your concerns are addressed promptly.
Important Notes
- Open Box Delivery Requirement: Please check your items at the time of delivery. No claims for missing, damaged, or incorrect products will be accepted after delivery confirmation.
- Clothing Items Return Policy: Returns are available only for clothing items that do not fit. Refer to our Refund and Returns Policy.
Thank you for choosing DesiLayer.com! We strive to make your shopping experience as seamless and enjoyable as possible.