Refund and Returns Policy

Open Box Delivery

At desilayer.com, we prioritize customer satisfaction. All orders are delivered via open box delivery. We strongly encourage you to check your product at the time of delivery to ensure it meets your expectations.

Please note: No refunds will be processed once the product is accepted and delivery is confirmed.

Return Policy

We understand that sizing can sometimes be tricky. That’s why we offer a return policy exclusively for clothing items under the following conditions:

1. Clothing Returns:

   • Returns are only accepted for clothing items if the product does not fit you.
   • Items must be returned in their original condition, with all tags intact.
   • The request for a return must be initiated within 7 days of receiving the product.

2. Non-Returnable Items:

   • Items other than clothing, such as accessories or other products, are not eligible for returns.

How to Request a Return?

If your clothing item doesn’t fit:

1. Contact us at [insert support email or phone number] within 7 days of delivery.
2. Provide the order details and the reason for the return.
3. Once your request is reviewed and approved, you will receive further instructions on how to return the product.

Refund Process

• Refunds will only be provided for returned clothing items, subject to approval after inspection.
• Refunds will be processed to the original payment method within 7-10 business days after the returned item has been received and inspected.

Important Notes

• Items showing signs of wear, damage, or alteration are not eligible for returns or refunds.
• Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

Thank you for shopping with desilayer.com!